John Brown House Museum Assistant

LocationThe John Brown House Museum
Job TypePart-Time
Summary

The John Brown House Museum Assistant is stationed at the Visitor Services Area of the John Brown
House Museum – an 18th-century mansion on Providence’s College Hill that features historical tours,
exhibitions, and educational programs – and works to maintain a high-quality visitor experience.
The John Brown House Museum Assistant is responsible for staffing and the operations of the Visitor
Services desk while on duty, including cash drawer management, processing numbers, and working with
customers. In addition, the John Brown House Museum Assistant opens and closes the Museum and
maintains a safe environment for staff, museum collections, and visitors. The person also coordinates
the scheduling of school tours overall assists the work of the John Brown House Museum Manager. The
person in the position may be required to staff special events such as the summer concert series.

Responsibilities

Duties include, but are not limited to the following:
 Opens and closes the Museum and acts as main desk clerk during JBH open hours
 Acts as main desk clerk during summer concert series
 Provides excellent customer service to diverse population of visitors
 Collects visitor data for reports
 Monitors the timing of docents and volunteers who are giving tours to guests
 Monitors the galleries
 Takes admission for JBHM house tours and walking tours
 Reconciles cash register at close of business each day
 Reports and notes maintenance issues and security concerns
 Responds to emergency situations as required
 Assists with Museum-related events as required
 Assists JBHM Manager with docent recruitment and training
 Acts as main point of contact for scheduling of school groups and private tours
 Works with JBHM Manager to schedule guides
 Acts as main point of contact for Museum phone calls and email inquiries
 Acts as point person for general RIHS internship requests
 Carries out basic office-related duties such as ensuring supplies are stocked, including printer ink
 Able to give tours of the museum to adults and school groups
 May have opportunities to assist in museum interpretation

The schedule may vary with the seasonal needs of the Museum. During our open season, this person will
work Tuesdays through Fridays 12:30 to 4:30 and Saturdays 9:00 to 4:30 with a half hour unpaid lunch
break. During the summer concert season, this person will shift their Thursday hours to 4:00 to 8:00
p.m. There will be the option to shift the schedule during our winter hours. Additional tasks and
responsibilities can be expected during slower visitation seasons.

Qualifications

Knowledge, Skills, and Abilities
This is an entry level position in a dynamic working environment. The ideal candidate must enjoy
working with the public and be able to react cordially to unexpected situations. Flexibility is a must;
ability to work with diverse groups of all ages and backgrounds; background or interest in education,
museums, and/or history. Must be able to remain calm in emergency situations.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
● Bachelor’s Degree preferred, but not required
● Excellent communication and organizational skills
● Interest in history a plus

Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. While performing the duties of this job, the
employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and
sit. As this is an historical building, the use of stairs is required. Some carrying or lifting up to twenty
pounds may occasionally be needed. The ideal candidate must be able to complete all physical
requirements of the job with or without a reasonable accommodation.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to outside weather
conditions. The noise level in the work environment is usually moderate.

Benefits
Benefits include paid holidays, vacation, and sick time; long-term disability and life insurance program;
pension. Starting pay is $16/hr.

The Rhode Island Historical Society is an equal opportunity employer. We do not discriminate in hiring
or employment against any individual on the basis of race, color, gender, national origin, ancestry,
religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or
expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination
laws.

To Apply
Email cover letter, resume/CV, and names of three references to jobs@rihs.org with John Brown House
Museum Assistant in the subject line. Applications open until filled.
No phone calls, please

To ApplySend your resume and cover letter to Hiring Manager at jobs@rihs.org
The Rhode Island Historical Society is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.